Recent Posts

What Happens When Water Sits?

10/18/2019 (Permalink)

leaves changing colors and deep creek lake Deep Creek Lake

Water is so powerful that it can form mountains. But, when water is left sitting in your property it can become hazardous to your health. SERVPRO of Pasadena/Gibson Island/Lake Shore restored a property where a basement leak left standing water in a home for 2 weeks untreated. SERVPRO of Pasadena/Gibson Island/Lake Shore employees IICRC Water Mitigation Technicians that can properly treat a property with stagnant water.

Standing water is a breeding ground for bacteria, mold, and parasites that can be harmful to your health. While contaminated water poses a bigger health risk, bacteria will even grow in clean water. Mold can begin to grow and spread in as little as 48 hours.

In Arnold, Maryland, a home experienced a basement water intrusion that went undetected for 2 weeks while the homeowner was hospitalized. Based on the insurance adjuster’s suggestion, the homeowner contacted SERVPRO of Pasadena/Gibson Island/Lake Shore when he witnessed the amount of stagnant water as well as mold in the property. The complete basement and first level of the home, up to the ceiling, was covered in mold. This included couches, kitchen cabinets, flooring, and walls…everything you can think of. Our team provided water extraction, drying, dhimmification, as well as mold mitigation. They use a variety of cleaning techniques to clean and sanitize your belongings.

SERVPRO of Pasadena/Gibson Island/Lake Shore is highly qualified to handle stagnant water. Our team members are certified and well-trained in water damage and mold mitigation. When standing water is found in your property, remember the team that is faster to any sized disaster, SERVPRO of Pasadena/Gibson Island/Lake Shore.

Fire Prevention

10/15/2019 (Permalink)

fire truck Fire Truck

October is National Fire Prevention Month.

In a fire, mere seconds can mean the difference between a safe escape and a tragedy. Fire safety education isn’t just for children. Teenagers, adults, and the elderly are also at risk in fires, making it important for every member of the community to take some time during Fire Prevention Month to make sure they understand how to stay safe in case of a fire.

A wide variety of emergencies both man-made and natural, may require a workplace to be evacuated. These emergencies include - fires, explosions, floods, earthquakes, hurricanes, tornadoes, toxic material releases, radiological and biological accidents, civil disturbances and workplace violence. 

To ensure the fastest emergency action plan, consider the following:

  • Similar to a home fire drill, start your fire evacuation plan with a map. These maps should include locations of exits, assembly points, and equipment (such as fire extinguishers, first aid kits, spill kits) that may be needed in an emergency.
  • Many employers designate individuals as evacuation wardens to help move employees from danger to safe areas during an emergency. Generally, one warden for every 20 employees should be adequate, and the appropriate number of wardens should be available at all times during working hours.
  • Certain equipment and processes must be shut down in stages or over time. Establish a method for accounting for non-employees such as suppliers and customers.

For more information on workplace evacuation plans and procedures, visit

Emergency situations are an unfortunate reality in workplaces and homes. If your prepared for these events, your employees and families are more likely to be protected.

SERVPRO of Pasadena/Gibson Island/Lake Shore is a woman-owned independent franchise. For more information, call (410) 255-1100.

School Illnesses

10/14/2019 (Permalink)

School is back in session. Teachers are working on lesson plans. Parents are buying winter coats and hoping their kids don’t get sick this winter. Did you know the classroom can be a breeding ground for organisms that cause illness in students?

Here is a list of the most common back-to-school illnesses to look out for:

  • Most commonly spread by direct contact with the hair.
  • Hand-Foot-and-Mouth-Disease (HFMD). HFMD is an acute virus that typically affects children younger than 5. Transmission occurs via contact, cough and sneezes as well as contaminated surfaces.
  • Scarlett Fever. Usually effects children ages 5 – 12 and comes from strep throat.
  • Pink Eye. Bacterial conjunctivitis that is highly contagious. Pink eye is an airborne virus can be spread through sneezing and coughing. Viral conjunctivitis can also accompany common viral upper respiratory infections such as measles, the flu or the common cold.

When a child comes home from school sick, it’s affects the family. Parents miss work and students miss out on learning.

SERVPRO of Pasadena/Gibson Island/Lake Shore is helping schools provide clean, healthy environments for our community’s children. Over the school breaks, we’ve worked with several educational facilities sanitizing classrooms. Our team cleaned and sanitized building materials, surfaces and contents using professional cleaning products as well as EPA registered cleaners and disinfectants.

We would be remiss if we didn’t mention the flu virus when writing about back-to-school. There are many different types of flu and the CDC has scientific-based prediction tools to help prevent and contain the spread of the flu. Last year, SERVPRO of Pasadena/Gibson Island/Lake Shore helped several schools in our community by disinfecting after flu and virus outbreaks.

Is That Water Damage?

10/9/2019 (Permalink)

water damage and mold inside a wall Water Damage

Water damage can quickly cause mold and bacteria growth. Mold can grow in as little as 24 to 48 hours. Stop mold growth, by identifying water damage fast. Here are some simple tips to help you identify water damage:

Identifying water in walls and ceilings may be obvious sometimes. However, it can be easy to overlook the most common signs. The early warning signs of water damage are peeling or bubbling paint or wallpaper. As more water comes into the property, walls and floors become bloated or swollen and may even warp. In severe cases, walls and ceilings may feel spongy to the touch.

You may be able to see water spots on walls and ceilings. Stains and possible mold are other ways to identify water damage.

Floors and carpets often hide water when the water is located in a corner. Many property owners often overlook the corner when looking for water damage. Floors can obviously be seen as wet, but carpet can hide water more easily. If the carpet feels spongy or soggy, you need to identify the source of that water.

Identifying water quickly is the best way to reduce damage. SERVPRO of Pasadena/Gibson Island/Lake Shore usually gets a call for mold damage after water was undetected by a slow leak. Protect your property. Identify Water Damage Fast!

How to Stay Safe During a Power Outage

10/9/2019 (Permalink)

light bulb plugging into power outlet Stay Electrically Safe

Storms can be fun to watch from a safe distance. The wind blowing the trees, the rolling sound of the thunder in the background and the streaks of lightning light up the night sky. However, with every storm, there is the probability of a power outage. Here are 4 things SERVPRO of Pasadena/Gibson Island/Lake Shore recommends in the event of a power outage:

Be Prepared. The best way to ensure business continuity is by being prepared. SERVPRO of Pasadena/Gibson Island/Lake Shore can help you develop an Emergency Readiness Plan (ERP). Subscribe to the Annapolis city CivicReady program to get emergency alerts.

Install Surge Protectors. Install a plug-in, point-of-use electrical surge protector. You plug this device into a grounded electrical outlet and plug your appliances and computers into the surge protector.  

Battery Backups. If your property has a sump pump in the basement or crawl space, make sure the sump pump has a battery backup. Battery backsups are also important for network servers.

Contact Utility Company. When your office or home loses power, be sure to contact BGE, which provides power to most of Anne Arundel County, Maryland. Visit or call to report outages at 877-778-2222. If you see sparking power lines, immediately call 9-1-1.

Normally, a short power outage is no big deal, but the longer the power is out the potential for damage to a home or business increases.

Is your business at risk for an electrical fire?

8/29/2019 (Permalink)

dust and dirt on electrical switches Electrical Hazard

Electrical accidents that occur in an office environment are usually a result of faulty or defective equipment, unsafe installation, or misuse of equipment – specifically, extension cords, power strips and surge protectors. In June of this year, an electrical fire in Frederick, Maryland injured 3 firefighters.

To protect against electrical fire, SERVPRO® of Pasadena/Gibson Island/Lake Shore recommends:

  • Make sure the electrical load is not too much for the circuit.
  • Avoid overloading outlets with too many appliances. Never plug in more than one high-wattage appliance at a time.
  • Unplug appliances when not in use to save energy and minimize the risk of shock and fire.
  • Inspect electrical cords once a month to ensure they are not frayed, cracked or otherwise damaged.
  • Do not run electrical cords through high-traffic areas, under carpets or across doorways.
  • Have a licensed electrician install additional outlets where needed, rather than relying on extension cords and power strips.

So, what do you do if you see an electrical fire?

  1. Never put water on an electrical fire.Mixing water with live electricity can shock you to death.
  2. Shut the electricity down in the building if you can. This should slow the progression of the fire, possibly saving other areas that have not yet been affected. Make sure that you know where the circuit box is and that it is easily accessible and not obstructed by any other objects.
  3. After the electricity has been shut off, use a Class C Fire extinguisher to put out the local flames. Make sure that you and occupants know exactly where the fire extinguishers are and have them inspected regularly so they are at the ready. Also ensure that Class C fire extinguishers are placed near locations where there is a higher risk of fire (kitchens, workshops, utility rooms, etc.).
  4. Even if you are able to get the fire under control yourself, do not turn the electricity back on until the fire department has a chance to inspect the area.

Annapolis, Severna Park, Pasadena and surrounding areas see too many home and business fires. Protect your business.

Disaster Preparation

7/24/2019 (Permalink)

flood at shoreline Be Prepared for a Flood

When tragedy strikes the wake of destruction and demise can be not only crippling to a building but also the lives of those involved.  Such was the case of the historic burning of the Notre Dame Cathedral, in Paris, which occurred on April 15 of this year.  The buildings structural integrity became compromised as the fire raged on with the eventuality of the spire collapsing.  This landmark represented not only the vitality of a city but is also recognized as one of the most visited tourist attractions in the world.  How did this happen so quickly and where was the relief?  Upon researching this catastrophe, we have discovered some of the reasons that answer those questions.

These answers validate one of our core beliefs at SERVPRO – every building should have an Emergency Ready Plan (ERP) so when a tragedy does occur there is set protocol to follow. Let’s delve further into this and see how they could have possibly been avoided. 

In the case of the Notre Dame fire – a major cause for the rapid spread of the fire was a lack of communication between the guards with no true protocol to follow.  In fact they didn’t respond to the correct area until 30 minutes after the initial alarm sounded and found the fire to be out of control at that point.  The guard who first responded to the alarm was on his 3rd day and getting ready to work a double shift. His lack of experience is in question.

In the aftermath, many inquiries were launched and found that the systems in place for such an event were outdated and likely wouldn’t have been able to deter the fire as it ripped through the Cathedral.  This was a horrific incident and will cost the city approximately $954 million dollars in renovations.  How could a SERVPRO ERP have helped to avoid the situation?

Our ERP’s are a highly detailed manifestos specific to a building which provides useful information – such as contacts and their phone numbers.  While it can’t aid in human error, it provides a step by step plan for when a tragedy occurs which can greatly aid in the reduction of the spread.  This includes contact info for all parties involved with the structure as well as pictures of where certain key components are located.   Water turn off valves / fire extinguishers / floor plans of the building are all parts of the ERP which are designed to ensure the safety of the people and the fastest response.

Our ERP’s are in place for the safety of your people and of the building itself and with SERVPRO providing this service free of charge you would be remiss not to take advantage.  Please contact to come and visit your facility in order to work up a plan which best suits your needs.  This will take a small amount of time and energy, but the benefits are immeasurable.  We look forward to working and preparing an ERP for your building.

Commercial Cleaning

4/16/2019 (Permalink)


Are you ready to tackle Spring cleaning in your facility? It seems like every year there are serious viruses or fungi that cause panic. SERVPRO of Pasadena/Gibson Island/Lake Shore has performed a variety of commercial cleaning projects to tackle many serious health crises including the flu and bio hazard cleanup.

There is a deadly superbug known as Candida auris (C. auris) that was found recently in New York as well as Maryland and over 600 cases were reported in the United States. The Centers for Disease Control (CDC) recently added C. auris to its list of “urgent threats”. Almost half of the individuals infected with C. auris die within 90 days.

Did you know the flu can live on hard surfaces for up to 24 hours? Could you imagine how many individuals are exposed to the flu at a school with 500 students? In 2017, the CDC reported that 80,000 people died from the flu.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Pasadena/Gibson Island/Lake Shore can help transform these unhealthy environments back into clean, safe offices. Call the cleanup team that is faster to any size disaster.

SERVPRO of Pasadena/Gibson Island/Lake Shore Warehouse

4/10/2019 (Permalink)

John sealing a warehouse crate

If your home or business suffers from a water or fire loss, SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help. With over 18,000 square feet of warehouse space located in Arnold, we have the capacity to handle any size disaster.  Our experience and proven leadership (44 years) in the restoration industry with mold remediation, fire and water damage and biohazard recovery along with our large facility make us your local restoration leader.

There are several reasons why a large facility is important when selecting an emergency cleanup company.  At SERVPRO of Pasadena/Gibson Island/Lake Shore we have the capability to store (and clean if necessary) your belongings while your home or business is being repaired.  Our experienced crew will inventory and pack out your property carefully and efficiently.  Our content clean-room houses state of the art ultrasonic equipment that works miracles on soot damaged items.

From air scrubbers to dehumidifiers and air movers, we have the right equipment to get the job done.  The proper equipment allows a structure to dry properly and reduce further contamination and damage.

Is Your Business Prepared for a Disaster?

4/4/2019 (Permalink)

Phil Dumenil, SERVPRO Commercial Marketing Representative

There are many qualities that separate SERVPRO of Pasadena/Gibson Island/Lake Shore from the competition. But, one major difference is we help your business put together a disaster plan called an Emergency Ready Profile (ERP).

Did you know that as many as 50% of businesses close down following a disaster? The businesses that do survive have some type of preparedness plan in place. At SERVPRO of Pasadena/Gibson Island/Lake Shore we take this statistic seriously. That’s why we provide this free ERP service that prepares your business for whatever happens.

The ERP is a concise profile document/app that contains only the critical information needed in the event of an emergency. It lists specific contact information for your insurance carrier, HVAC company, and other critical points of contact. In addition, the ERP identifies the location for emergency shut off valves, like water and gas. The ERP can also be accessed through a mobile application. Everyone always has their phone on them; now, they can have the plan right at their fingertips.

No one plans on a disaster, but you can plan to be “Ready for whatever happens.”