Recent Posts

Certified: SERVPRO Cleaned

1/6/2022 (Permalink)

As we continue to battle against the COVID-19 pandemic and all its variants, it is important to feel confident that the places we gather are clean and safe. SERVPRO of Pasadena/Gibson Island/Lake Shore understands the importance of this. That is why we have the Certified: SERVPRO Cleaned Program. When you see our CSC shield in the door or window of a business in Pasadena, you can be sure that it is a clean environment.  

Our defensive and proactive pathogen cleaning program goes well beyond the standard of average janitorial cleaning practices. Instead, our SERVPRO franchise is dedicated to inspiring confidence in businesses in our community. With more than 50 years of pathogen cleaning experience, you can trust the trained, certified professionals at SERVPRO of Pasadena/Gibson Island/Lake Shore to elevate your business to a higher standard of cleaning.  

What types of chemicals do we use? 

While we use a variety of disinfectants that are designed to eliminate harmful bacteria and viruses, SERVPROxide is employed most often in COVID-19 cleanings. This is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses to SARS-CoV-2 on hard, non-porous surfaces. It is also approved by the CDC for COVID-19 cleaning. 

How do we keep our technicians safe?  

Our technicians are professionally fitted for their specific Personal Protective Equipment (PPE), which is worn when performing COVID cleaning. SERVPRO professionals are trained to safely handle these containments according to the CDC and other governmental agency protocols.  

Protect Those Pets

12/16/2021 (Permalink)

December 21 is the first day of Winter. As a property owner, we often prepare our homes and businesses for frigid winter weather but, it is also important to remember to keep your pets safe too. Exposure to winter’s dry, chilly air and icy rain, sleet and snow can cause chapped paws and itchy, flaking skin, but these are not the only discomforts pets can suffer. Winter walks can become dangerous if your pet licks off its bare paws and there are chemicals from ice-melting agents on them. To help prevent wintry weather dangers from affecting your pet’s health, consider the following tips: 

  • Repeatedly coming out of the cold into the dry heat of your home can cause itchy, flaking skin. Keep your home humidified and towel dry your pet as soon as he comes inside, paying special attention to their paws. 
  • Never shave your dog down to the skin in winter, as a longer coat will provide more warmth. If your dog is long-haired, simply trim them to minimize the clinging ice balls, salt crystals and de-icing chemicals that can dry their skin. 
  • Bring a towel on long walks to clean off stinging, irritated paws. After each walk, wash and dry your pet’s feet and stomach to remove ice, salt, and chemicals—and check for cracks in paw pads or redness between the toes. 
  • Bathe your pets as little as possible during cold spells. Washing too often can remove essential oils and increase the chance of developing dry, flaky skin. 
  • Massaging petroleum jelly or other paw protectants into paw pads before going outside can help protect from salt and chemical agents.  
  • Make sure your companion has a warm place to sleep, off the floor and away from all the drafts. A cozy dog or cat bed with a warm blanket or pillow is perfect. 

Remember, if it is too cold for you, it is too cold for your pet, so keep your animals inside. Remember these tips from us when taking care of your pet this winter! 

Be Proactive!

12/16/2021 (Permalink)

We love looking at beautiful, snowy scenes too. The only problem is when those snowstorms ramp up causing a power outage in your neighborhood or even county. With these storms there is the probability of a power outage. Here are 4 things SERVPRO of Pasadena/Gibson Island/Lake Shore recommends in the event of a power outage: 

  • Be Prepared. The best way to ensure business continuity is by being prepared. SERVPRO of Pasadena/Gibson Island/Lake Shore can help you develop an Emergency Readiness Plan (ERP).  
  • Install Surge Protectors. Install a plug-in, point-of-use electrical surge protector. You plug this device into a grounded electrical outlet and plug your appliances and computers into the surge protector.   
  • Battery Backups. If your property has a sump pump in the basement or crawl space, make sure the sump pump has a battery backup. Battery backups are also important for network servers. 
  • Contact a utility company. When your office or home loses power, be sure to contact BGE, which provides power to most of Anne Arundel County, Maryland. Visit or call to report outages at 877-778-2222. If you see sparking power lines, immediately call 9-1-1. 

Normally, a short power outage is no big deal, but the longer the power is out the potential for damage to a home or business increases. Stay safe this winter and read our blogs for more information on winter preparedness!  

Don't Be a Victim of Ice Dams

12/16/2021 (Permalink)

Winter weather can often be unpredictable and bring unforeseen hazards. One of these hazards we see most often that heavily affects homeowners is ice dams. What is an ice dam? An ice dam is a ridge of ice that forms at the edge of a roof that impedes melting snow from draining off the roof. This water is backed up by the dam and cannot flow properly through the gutters. Because of this, the water can leak back into the home can cause damage to walls, ceilings, insulation and more.  

This accumulation of water can create moisture in your home. Moisture can lead to mold growth, creating a larger concern for your home. Ice dams can also lead to wet and settled insulation, stained ceilings and walls, paint deterioration, drooping ceilings, jammed doors and so much more. An extensive list of these problems can lead to costly repairs. 

Removing ice and snow from your roof is a dangerous job. Avoid injury by hiring a professional to remove snow and ice from the roof. Get the problem fixed before expensive repairs come into play.  

If you notice an ice dam forming or see water damage in your home, contact your insurance agent to see if it is covered under your insurance policy.  

Commercial Fire Damage Insurance Claims

12/1/2021 (Permalink)

According to the National Fire Prevention Association, NFPA, fires occurring in commercial, institutional, or public buildings account for 1 in every 4 fires, most commonly involving manufacturing and industrial operations. A fire occurring in your building can create serious long-term issues if not handled quickly and properly. Here is a concise list of the most common insurance claims we see involving fires:  

  • Interruption of business - first and foremost, business closures can cause you to lose more profits than the damage caused by a fire loss  
  • Structural damage - fires cause severe damage to your building’s structure by buckling walls and cracking masonry  
  • Smoke and soot - smoke and soot can cause health effects
  • Fire suppression losses - when firefighters extinguish flames with water, your floors, walls, contents and more can be further damaged 

Fire is not just the most common type of insurance loss for a small business but, it is also the costliest. While standard commercial insurance may cover damage caused by fire, not all policies provide the same amount of protection. At SERVPRO of Pasadena/Gibson Island/Lake Shore, we care for your Anne Arundel County business and want you to remain open. The damage fires cause can be both extensive and expensive. Luckily, with our trained SERVPRO professionals, it does not have to be. If your business experiences a fire, contact SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-255-1110 and we will make it “Like it never even happened.”  

Protect Your Pets!

10/22/2021 (Permalink)

Does your family have a fire escape plan in case of emergency? According to the American Red Cross, fires are the most common type of disaster for homeowners and one of the most preventable. You and your family should develop a plan and a disaster supplies kit to be prepared for any emergency. In this plan, remember to include your pets. At SERVPRO of Glen Burnie, we care about the safety of our customers and their critters.  

The National Fire Prevention Association estimates that nearly 1,000 fires a year are accidentally started by homeowners’ pet. To prevent this from ever happening to you and your pet, here are some tips from SERVPRO of Glen Burnie:  

  • Always extinguish unattended, open flames – be sure that your pet is not left unattended by an open flame. Pets are generally curious and will investigate a bright burning light so extinguish any open flames completely.  
  • Remove/cover stove knobs – Remove or cover exposed stove knobs when leaving your pet alone. Stove tops are the number one appliance involved in starting house fires.  
  • Invest in flameless candles – Cats are especially notorious for starting fires with open flames burning on a candle. To prevent this, maybe invest in some candles that use a bulb instead of a wick.  
  • Protect your pets – In order to best protect your pets, especially young ones, keep them away from any fire hazard material. The best way to prevent a house fire is to make sure there are no risky or dangerous items near your pets.  

These simple, preventative measures are easy steps homeowners can take to protect their pets. 

What Is Your Plan In The Event Of A Disaster?

10/21/2021 (Permalink)

As many as 50% of business never recover following a disaster. Of the surviving businesses, most of them had an emergency preparedness plan in place. Preplan what your business will do in the event of a disaster.  

Develop an Emergency Ready Profile with SERVPRO of Pasadena and help save your business from disaster. This plan will help minimize business interruption, giving you the peace of mind, you deserve. Our Emergency Ready Profile, or ERP, provides critical information needed to begin mitigation and recovery services. It serves as a quick reference of important building and contact information. By working with your customized ERP, your business will receive the benefit of over 40 years of experience in reducing the impact of any disaster.  

You can even download the SERVPRO Ready Plan mobile app. This platform is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of your ERP containing critical information to help speed up response time.  

Advantages of the ERP include: 

  • A no cost assessment of your facility 
  • A concise profile document that contains strictly critical information needed in an emergency  
  • A guide to help you get back into your building following a disaster 
  • Establishes your local SERVPRO professional as your disaster mitigation and restoration provider 
  • Identification of the line of command authorizing work to begin 
  • Provides facility details such as shut-off valve locations, priority areas and contact information 

Where Did This Water Come From?

10/19/2021 (Permalink)

Some of our most common calls are from someone asking for help because their basement has flooded over or because there is water coming from their ceiling. Whether it’s 1:00 in the morning or 1:00 in the afternoon, SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help restore your property if it has been damaged by water. 

The most common causes of water damage are from: 

  • Ice-maker water line – this is the line that connects to your refrigerator to provide cold water and ice. If this line breaks or is damaged, it could lead to unforeseen water damage behind and under your fridge. 
  • Toilet – Whether it is a sewage backup or a broken pipe, we often get calls to clean dirty water from bathrooms.   
  • Storm – basement sump pump often during rain, thunderstorms and hurricanes. In the instance of a power outage, the sump pump will automatically shut off and this could lead to flooding. 
  • Roof – Most homeowners do not know they have a problem with their roof until water is draining from their ceiling. Check your gutters and shingles for any signs of damage.  

Call us, SERVPRO of Pasadena/Gibson Island/Lake Shore, at 410-255-1110. We will help you stop the flow of water immediately and can mitigate and restore your property. Our trained professionals will make it “Like it never even happened.” 

Flooded Basement? No Problem

10/19/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are naturally prone to flooding because they are the lowest level of the building of course. This, combined with being built partly or entirely below ground level, makes basements extremely susceptible to flooding. There are several reasons why your Pasadena basement could flood, including:  

  • A blocked of failed sewer lateral pipe 
  • Heavy rain that causes water to collect and pool around your home 
  • Storm sewer backup  
  • Foundation drainage failure 
  • Water supply-line break or hot-water tank failure 

If flood water is not handled quickly and properly, it can jeopardize your health and safety and cause serious damage to your home’s structure and foundation. Remember, the longer you wait, the graver the situation becomes. If you or someone you know has a flooded basement, contact SERVPRO of Pasadena at 410-255-1110 and our trained professionals will be there to make it look “Like it never even happened.” 

Tips To Prepare Your Business For The Winter

10/19/2021 (Permalink)

Here’s How to Prepare Your Business for Winter 

The cold winter months are on their way. Is your business ready for inclement weather? SERVPRO of Pasadena is always here to help you prepare your business for the winter weather. Here are some tips from the Federal Emergency Management Agency (FEMA): 

  • Check and clear your business property of any downed tree limbs or branches. Weather such as wind, heavy rain, ice and snow can cause branches to fall which could damage your property or cause personal injury.  
  • Inspect your property, specifically walkways and parking lots, for proper drainage to alleviate flood hazard potential.  
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or nonslip surfaces and post or hang caution signs where water could be present. 

Protect your business now and get ready for the winter weather. Call SERVPRO of Pasadena/Gibson Island/Lake Shore at 410-867-3590 if your home needs help.