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Faster to any Disaster

1/7/2020 (Permalink)

back of green truck SERVPRO of Pasadena/Gibson Island/Lake Shore Truck

Homeowners and property managers trust SERVPRO of Pasadena/Gibson Island/Lake Shore because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster.

We care about readiness for our community, we are faster than our competition, we are the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results and restores your property at a faster rate, getting you back in your home or business sooner.

Did you know that SERVPRO of Pasadena/Gibson Island/Lake Shore is open 24/7/365? Whether a job is big or small, our team will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

When a disaster puts the things that matter most to you on the line, you want to contact the team that is faster to any disaster.

Water Damage for Facility Managers

12/19/2019 (Permalink)

apartment building Apartment Building

Facility Managers often implement evacuation plans should an emergency occur. In addition, to an evacuation plan, SERVPRO of Pasadena/Gibson Island/Lake Shore recommends you do the following should a water emergency arise:

  • Shut off the water source.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying. Place aluminum foil or wood blocks under furniture legs.

Our team provides a solution to water damage needs. Our IICRC certified water damage restoration technicians will communicate with the facility manager throughout the restoration process.

When a tenant reports a water damage event, please collect the following information:

  • Contact phone number
  • Date/time of event
  • Source of water
  • Type of water
  • Is the water clean, gray or sewer?
  • Is there any structural damage?
  • Is electricity available?
  • Is there standing water?
  • What areas are affected?

You can reduce loss severity by putting the above suggestions into your water emergency plan. Remember, fast response can lower claim costs!

Keep Your Pet Safe During The Winter

12/12/2019 (Permalink)

small dog in snow Sweater Weather

December 21 is the first day of Winter. As a property owner, we often prepare our homes and businesses for cold winter weather. But, it’s also important to remember to keep your pets safe too. Exposure to winter’s dry, cold air and chilly rain, sleet and snow can cause chapped paws and itchy, flaking skin, but these aren’t the only discomforts pets can suffer. Winter walks can become downright dangerous if chemicals from ice-melting agents are licked off of bare paws. To help prevent cold weather dangers from affecting your pet’s health, consider the following tips:

  • Repeatedly coming out of the cold into the dry heat of your home can cause itchy, flaking skin. Keep your home humidified and towel dry your pet as soon as he comes inside, paying special attention to their feet.
  • Never shave your dog down to the skin in winter, as a longer coat will provide more warmth. If your dog is long-haired, simply trim him to minimize the clinging ice balls, salt crystals and de-icing chemicals that can dry their skin.
  • Bring a towel on long walks to clean off stinging, irritated paws. After each walk, wash and dry your pet’s feet and stomach to remove ice, salt and chemicals—and check for cracks in paw pads or redness between the toes.
  • Bathe your pets as little as possible during cold spells. Washing too often can remove essential oils and increase the chance of developing dry, flaky skin.
  • Massaging petroleum jelly or other paw protectants into paw pads before going outside can help protect from salt and chemical agents. 
  • Pets burn extra energy by trying to stay warm in wintertime. Feeding your pet a little bit more during the cold weather months can provide much-needed calories, and making sure she has plenty of water to drink will help keep her well-hydrated and her skin less dry.
  • Make sure your companion animal has a warm place to sleep, off the floor and away from all drafts. A cozy dog or cat bed with a warm blanket or pillow is perfect.
  • Remember, if it’s too cold for you, it’s probably too cold for your pet, so keep your animals inside.

For more information, go to The Humane Society of the United States.

Storm Ready – Important County Numbers

12/12/2019 (Permalink)

Important Numbers List Important Numbers List

In the event of a storm, it’s important for our community to know how to get the help they need. Anne Arundel County has many resources available to our citizens. We encourage you to sign up for the CivicReady systems and print this list of Important Numbers you should have in the event of a storm or emergency.

Did you know that Anne Arundel County and the City of Annapolis utilize and emergency notification system called CivicReady? The CivicReady system contacts citizens and businesses quickly in the event of an emergency.  To sign up for CivicReady, visit: www.aacounty.org/OEM or call (410) 222-0600.

Anne Arundel County Office of Emergency Management (OEM) provides contact information in the event of emergency. Click here to access the emergency contact list. SERVPRO of Pasadena/Gibson Island/Lake Shore recommends you print this list and keep it available for all family members to access.

These tips should help you be storm ready!

How Does Fire Damage my Property?

11/21/2019 (Permalink)

family room after a fire Fire Damage

SERVPRO of Pasadena/Gibson Island/Lake Shore has the specialized fire restoration training needed to restore your home to pre-fire condition. Click here to review our complete fire damage restoration process. Every fire is different, and smoke and soot create a unique type of damage.

Smoke and soot damage is created after a fire has been extinguished in a home or a business, soot residue settles into the property. Soot is a very fine, black powder substance (0.25 µm in size) which binds to walls and fabric.

Like soot, smoke damage can be problematic, and it can cause serious health damage. It will cause discoloration of walls and it will sink into all property contents, causing smoke odor to linger for long periods of time.

This is why it is extremely important to hire a professional fire mitigation company to restore the damage.

The type of smoke or soot damage will define how we clean and treat the affected areas, but our process has several steps. We are trained extensively on all types of soot or smoke damage and if you contact as quickly enough, we will be able to restore most items. We also use Personal Protective Equipment as per Health and Safety regulations.

Fires can happen at any time, day or night. The most important thing is quick response time that’s why SERVPRO of Pasadena/Gibson Island/Lake Shore is available 24 hours a day/7 days a week.

What Happens When Water Sits?

10/18/2019 (Permalink)

leaves changing colors and deep creek lake Deep Creek Lake

Water is so powerful that it can form mountains. But, when water is left sitting in your property it can become hazardous to your health. SERVPRO of Pasadena/Gibson Island/Lake Shore restored a property where a basement leak left standing water in a home for 2 weeks untreated. SERVPRO of Pasadena/Gibson Island/Lake Shore employees IICRC Water Mitigation Technicians that can properly treat a property with stagnant water.

Standing water is a breeding ground for bacteria, mold, and parasites that can be harmful to your health. While contaminated water poses a bigger health risk, bacteria will even grow in clean water. Mold can begin to grow and spread in as little as 48 hours.

In Arnold, Maryland, a home experienced a basement water intrusion that went undetected for 2 weeks while the homeowner was hospitalized. Based on the insurance adjuster’s suggestion, the homeowner contacted SERVPRO of Pasadena/Gibson Island/Lake Shore when he witnessed the amount of stagnant water as well as mold in the property. The complete basement and first level of the home, up to the ceiling, was covered in mold. This included couches, kitchen cabinets, flooring, and walls…everything you can think of. Our team provided water extraction, drying, dhimmification, as well as mold mitigation. They use a variety of cleaning techniques to clean and sanitize your belongings.

SERVPRO of Pasadena/Gibson Island/Lake Shore is highly qualified to handle stagnant water. Our team members are certified and well-trained in water damage and mold mitigation. When standing water is found in your property, remember the team that is faster to any sized disaster, SERVPRO of Pasadena/Gibson Island/Lake Shore.

Fire Prevention

10/15/2019 (Permalink)

fire truck Fire Truck

October is National Fire Prevention Month.

In a fire, mere seconds can mean the difference between a safe escape and a tragedy. Fire safety education isn’t just for children. Teenagers, adults, and the elderly are also at risk in fires, making it important for every member of the community to take some time during Fire Prevention Month to make sure they understand how to stay safe in case of a fire.

A wide variety of emergencies both man-made and natural, may require a workplace to be evacuated. These emergencies include - fires, explosions, floods, earthquakes, hurricanes, tornadoes, toxic material releases, radiological and biological accidents, civil disturbances and workplace violence. 

To ensure the fastest emergency action plan, consider the following:

  • Similar to a home fire drill, start your fire evacuation plan with a map. These maps should include locations of exits, assembly points, and equipment (such as fire extinguishers, first aid kits, spill kits) that may be needed in an emergency.
  • Many employers designate individuals as evacuation wardens to help move employees from danger to safe areas during an emergency. Generally, one warden for every 20 employees should be adequate, and the appropriate number of wardens should be available at all times during working hours.
  • Certain equipment and processes must be shut down in stages or over time. Establish a method for accounting for non-employees such as suppliers and customers.

For more information on workplace evacuation plans and procedures, visit www.osha.gov.

Emergency situations are an unfortunate reality in workplaces and homes. If your prepared for these events, your employees and families are more likely to be protected.

SERVPRO of Pasadena/Gibson Island/Lake Shore is a woman-owned independent franchise. For more information, call (410) 255-1100.

School Illnesses

10/14/2019 (Permalink)

School is back in session. Teachers are working on lesson plans. Parents are buying winter coats and hoping their kids don’t get sick this winter. Did you know the classroom can be a breeding ground for organisms that cause illness in students?

Here is a list of the most common back-to-school illnesses to look out for:

  • Most commonly spread by direct contact with the hair.
  • Hand-Foot-and-Mouth-Disease (HFMD). HFMD is an acute virus that typically affects children younger than 5. Transmission occurs via contact, cough and sneezes as well as contaminated surfaces.
  • Scarlett Fever. Usually effects children ages 5 – 12 and comes from strep throat.
  • Pink Eye. Bacterial conjunctivitis that is highly contagious. Pink eye is an airborne virus can be spread through sneezing and coughing. Viral conjunctivitis can also accompany common viral upper respiratory infections such as measles, the flu or the common cold.

When a child comes home from school sick, it’s affects the family. Parents miss work and students miss out on learning.

SERVPRO of Pasadena/Gibson Island/Lake Shore is helping schools provide clean, healthy environments for our community’s children. Over the school breaks, we’ve worked with several educational facilities sanitizing classrooms. Our team cleaned and sanitized building materials, surfaces and contents using professional cleaning products as well as EPA registered cleaners and disinfectants.

We would be remiss if we didn’t mention the flu virus when writing about back-to-school. There are many different types of flu and the CDC has scientific-based prediction tools to help prevent and contain the spread of the flu. Last year, SERVPRO of Pasadena/Gibson Island/Lake Shore helped several schools in our community by disinfecting after flu and virus outbreaks.

Is That Water Damage?

10/9/2019 (Permalink)

water damage and mold inside a wall Water Damage

Water damage can quickly cause mold and bacteria growth. Mold can grow in as little as 24 to 48 hours. Stop mold growth, by identifying water damage fast. Here are some simple tips to help you identify water damage:

Identifying water in walls and ceilings may be obvious sometimes. However, it can be easy to overlook the most common signs. The early warning signs of water damage are peeling or bubbling paint or wallpaper. As more water comes into the property, walls and floors become bloated or swollen and may even warp. In severe cases, walls and ceilings may feel spongy to the touch.

You may be able to see water spots on walls and ceilings. Stains and possible mold are other ways to identify water damage.

Floors and carpets often hide water when the water is located in a corner. Many property owners often overlook the corner when looking for water damage. Floors can obviously be seen as wet, but carpet can hide water more easily. If the carpet feels spongy or soggy, you need to identify the source of that water.

Identifying water quickly is the best way to reduce damage. SERVPRO of Pasadena/Gibson Island/Lake Shore usually gets a call for mold damage after water was undetected by a slow leak. Protect your property. Identify Water Damage Fast!

How to Stay Safe During a Power Outage

10/9/2019 (Permalink)

light bulb plugging into power outlet Stay Electrically Safe

Storms can be fun to watch from a safe distance. The wind blowing the trees, the rolling sound of the thunder in the background and the streaks of lightning light up the night sky. However, with every storm, there is the probability of a power outage. Here are 4 things SERVPRO of Pasadena/Gibson Island/Lake Shore recommends in the event of a power outage:

Be Prepared. The best way to ensure business continuity is by being prepared. SERVPRO of Pasadena/Gibson Island/Lake Shore can help you develop an Emergency Readiness Plan (ERP). Subscribe to the Annapolis city CivicReady program to get emergency alerts.

Install Surge Protectors. Install a plug-in, point-of-use electrical surge protector. You plug this device into a grounded electrical outlet and plug your appliances and computers into the surge protector.  

Battery Backups. If your property has a sump pump in the basement or crawl space, make sure the sump pump has a battery backup. Battery backsups are also important for network servers.

Contact Utility Company. When your office or home loses power, be sure to contact BGE, which provides power to most of Anne Arundel County, Maryland. Visit www.bge.com or call to report outages at 877-778-2222. If you see sparking power lines, immediately call 9-1-1.

Normally, a short power outage is no big deal, but the longer the power is out the potential for damage to a home or business increases.