Recent Commercial Posts

What To Expect From A Commercial Restoration Project

10/21/2020 (Permalink)

Team Photo on stairs Team Photo

As a business owner, you already have a lot on your plate on any given day. You need to know who to call when something goes wrong or your property gets damaged. Whether the damage your business is experiencing is from water, fire, or other weather-related issues, you need a restoration company with the expertise and availability to assist you quickly. 

Here are some things to look for when seeking a Commercial Restoration Company.

  • Efficiency

Lost time is lost money. When looking for a company to help you restore your business, you need a team that understands how important and necessary it is to get your business back up and running as quickly as possible.

  • Availability

When in the midst of a disaster, you need to be able to pick up the phone and have immediate assistance from a team of highly trained professionals. It is important to pick a company that is available 24/7 for emergencies and near your business. 

  • Communication 

In times of stress, you need people who can talk you through it and communicate a plan, not add to it. When seeking Commercial Restoration, make sure you find someone that is ready to communicate a plan, a time frame, and peace of mind. 

SERVPRO of Pasadena/Gibson Island/Lake Shore will work swiftly to assess your Pasadena building property damage. Our IICRC certified crew will treat your property professionally and communicate with you and your staff on a regular basis. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give SERVPRO of Pasadena/Gibson Island/Lake Shore a call and we’ll be there fast with the help you need.

National Preparedness Month

9/2/2020 (Permalink)

Water Damage Annapolis Water Damage

The act of being prepared took on new meaning this year as the coronavirus pandemic challenged every part of our lives. In the beginning, the basic necessities we take for granted became scarce quickly, shining a spotlight on the need to be prepared in the event of an emergency. September is National Preparedness Month (NPM). 

Click here to register to receive emergency notifications from Anne Arundel County. This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types. Click here for more information on what’s happening in Anne Arundel County this month.

Recently, SERVPRO of Pasadena/Gibson Island/Lake Shore worked with a business that suffered property damage due to a recent heavy rain event. The sewage backup was caused by a county sewer line.

Water from sewer system backups should be considered dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

What is Certified: SERVPRO Cleaned?

7/24/2020 (Permalink)

Well 2020 has been a roller coaster to say the least. Consumers are concerned about their health and count on your business to be cleaner than their homes. Is your business Certified: SERVPRO Cleaned?

A recent study conducted by SERVPRO Industries revealed the following:

  1. Consumers expect your business to be cleaner than their home. (71% expect businesses to have higher cleanliness standards than respondents do in their own homes.)
  2. If you aren’t clean, your business will suffer great damage to its reputation. (76% say the way a business addresses cleanliness during COVID is a good indicator of how well that business is run in general.)
  3. This is the start of a new era for cleanliness and businesses. (73% say they are going to be more attuned to cleanliness once COVID is over.)
  4. Customer concerns about COVID are not going away any time soon. (68% are constantly thinking about avoiding COVID exposure when out in public.)
  5. All else being equal (product, price, service, convenience) customers trust businesses that are professionally cleaned over ones that self-clean. (64% are more likely to choose to shop at the store that has a decal stating the store has been professionally cleaned.)
  6. Surface cleaning remains a significant concern. (59% are worried about COVID exposure from touching surfaces that have not been sufficiently cleaned.)

Is your staff meeting these high cleaning standards? Is your cleaning service meeting them? At SERVPRO of Pasadena / Gibson Island / Lake Shore we have implemented the Certified: SERVPRO Cleaned program to ensure businesses can operate safely and proactively during the COVID-19 pandemic. We are committed to bringing a deeper level of clean to your business. 

How Do Businesses Handle Cleaning Due to Coronavirus?

5/11/2020 (Permalink)

Man in PPE fogging building Fogging

As businesses have settled into the new normal of telework, and essential work environments, they also implement new cleaning practices. SERVPRO of Pasadena / Gibson Island / Lake Shore has extensive experience with bio-remediation cleanup. This is something our team has done for over 40 years.

The question is, how does your local small business handle Coronavirus cleanup and sanitization?

As small business owners in Anne Arundel County, there are many resources to help you understand the COVID-19 virus. It’s important to understand the virus so you can make a plan for regular cleaning and sanitization. Click here for more information on Coronavirus in our community.

The county has many regulations regarding which businesses can reopen and how essential businesses are operating. Click here to review those guidelines.

The most important factor of opening your business is keeping your employees healthy and safe. The way you do that is by following the Anne Arundel County’s Health Department Compliance Notice. This includes cleaning and sanitizing between shifts.

However you choose to operate your business, SERVPRO of Pasadena / Gibson Island / Lake Shore is here to help. If you have questions or would like an estimate on proactive sanitization, including our fogging procedure, please feel free to contact us.

What are the Differences Between Janitorial Services and Commercial Cleaning for COVID-19?

4/20/2020 (Permalink)

man wearing ppe Expert Cleaning

SERVPRO of Pasadena/Gibson Island/Lake Shore is being called on by numerous business and community leaders to perform the necessary bioremediation services to clean and sanitize their properties for COVID-19.  

SERVPRO of Pasadena/Gibson Island/Lake Shore professionals are uniquely prepared during this unprecedented time to clean and sanitize your business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

Here are 4 things that show how our cleaning is different than janitorial cleaning: 

IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Pasadena/Gibson Island/Lake Shore IICRC certified as a firm, but most members of our staff carry several IICRC certifications. 

Cleaning Experts. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets,  and tables at a minimum. Most of our cleaning tactics will go beyond the scope of work that regular janitorial staff perform on a daily basis 

The CDC also recommends regular cleaning of the following areas/items: 

  • Kitchen/Food Areas
  • Bathrooms n Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks 
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevators and Escalators
  • Playground Equipment
  • Fitness Equipment

Cleaning Products. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.  

Our proprietary cleaning agents, Benefect and Shockwave, are EPA-certified, hospital-grade disinfectants that have demonstrated effectiveness against viruses similar to Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porus surfaces. 

We carry multiple hospital-grade disinfectants and provide our personnel with proper PPE. Not only does this protect everyone, but it also protects the building and people in it.   

Cleaning Procedures. SERVPRO of Pasadena/Gibson Island/Lake Shore technicians are experts in infectious disease cleanup and bio-hazard cleaning. We are a member in American Bio Recovery Association (ABRA). Our proven cleaning procedures and protocols have been used to clean and sanitize rhinovirus and norovirus in the past. We are implementing similar protocols, and we are "battle tested" in regards to virus cleanup. 

Bring the professionals in! Call SERVPRO of Pasadena/Gibson Island/Lake Shore (410) 255-1110. 

How Does Mold Effect Indoor Air Quality?

3/26/2020 (Permalink)

Man working in Cubicle Commercial Air Quality

SERVPRO of Pasadena/Gibson Island/Lake Shore performs mold remediation and restoration services. When we get calls regarding odor, allergies, and respiratory issues, we may recommend Indoor Air Quality (IAQ) testing. With any health issues, it’s important to contact your physician first. Allergy testing, for example, should reveal specific allergies.

Molds can be found almost anywhere. They can grow on virtually any substance, providing moisture is present. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.

Indoor Air Quality (IAQ) is a measure of how clean the air is inside the buildings where we live, work, and play. IAQ is affected by many different things:

  • a building’s ventilation system (HVAC)
  • chemicals or microbes (such as mold) that enter the building
  • chemicals like cleaning products and art supplies that are used in the building
  • chemicals that are created by activities inside the building

Click here to review the Environmental Protection Agency’s Guide to Indoor Air Quality.

If you have concerns about mold or IAQ, contact us or contact Environmental Solutions Inc.

School Illnesses

10/14/2019 (Permalink)

School is back in session. Teachers are working on lesson plans. Parents are buying winter coats and hoping their kids don’t get sick this winter. Did you know the classroom can be a breeding ground for organisms that cause illness in students?

Here is a list of the most common back-to-school illnesses to look out for:

  • Most commonly spread by direct contact with the hair.
  • Hand-Foot-and-Mouth-Disease (HFMD). HFMD is an acute virus that typically affects children younger than 5. Transmission occurs via contact, cough and sneezes as well as contaminated surfaces.
  • Scarlett Fever. Usually effects children ages 5 – 12 and comes from strep throat.
  • Pink Eye. Bacterial conjunctivitis that is highly contagious. Pink eye is an airborne virus can be spread through sneezing and coughing. Viral conjunctivitis can also accompany common viral upper respiratory infections such as measles, the flu or the common cold.

When a child comes home from school sick, it’s affects the family. Parents miss work and students miss out on learning.

SERVPRO of Pasadena/Gibson Island/Lake Shore is helping schools provide clean, healthy environments for our community’s children. Over the school breaks, we’ve worked with several educational facilities sanitizing classrooms. Our team cleaned and sanitized building materials, surfaces and contents using professional cleaning products as well as EPA registered cleaners and disinfectants.

We would be remiss if we didn’t mention the flu virus when writing about back-to-school. There are many different types of flu and the CDC has scientific-based prediction tools to help prevent and contain the spread of the flu. Last year, SERVPRO of Pasadena/Gibson Island/Lake Shore helped several schools in our community by disinfecting after flu and virus outbreaks.

Is your business at risk for an electrical fire?

8/29/2019 (Permalink)

dust and dirt on electrical switches Electrical Hazard

Electrical accidents that occur in an office environment are usually a result of faulty or defective equipment, unsafe installation, or misuse of equipment – specifically, extension cords, power strips and surge protectors. In June of this year, an electrical fire in Frederick, Maryland injured 3 firefighters.

To protect against electrical fire, SERVPRO® of Pasadena/Gibson Island/Lake Shore recommends:

  • Make sure the electrical load is not too much for the circuit.
  • Avoid overloading outlets with too many appliances. Never plug in more than one high-wattage appliance at a time.
  • Unplug appliances when not in use to save energy and minimize the risk of shock and fire.
  • Inspect electrical cords once a month to ensure they are not frayed, cracked or otherwise damaged.
  • Do not run electrical cords through high-traffic areas, under carpets or across doorways.
  • Have a licensed electrician install additional outlets where needed, rather than relying on extension cords and power strips.

So, what do you do if you see an electrical fire?

  1. Never put water on an electrical fire.Mixing water with live electricity can shock you to death.
  2. Shut the electricity down in the building if you can. This should slow the progression of the fire, possibly saving other areas that have not yet been affected. Make sure that you know where the circuit box is and that it is easily accessible and not obstructed by any other objects.
  3. After the electricity has been shut off, use a Class C Fire extinguisher to put out the local flames. Make sure that you and occupants know exactly where the fire extinguishers are and have them inspected regularly so they are at the ready. Also ensure that Class C fire extinguishers are placed near locations where there is a higher risk of fire (kitchens, workshops, utility rooms, etc.).
  4. Even if you are able to get the fire under control yourself, do not turn the electricity back on until the fire department has a chance to inspect the area.

Annapolis, Severna Park, Pasadena and surrounding areas see too many home and business fires. Protect your business.

Disaster Preparation

7/24/2019 (Permalink)

flood at shoreline Be Prepared for a Flood

When tragedy strikes the wake of destruction and demise can be not only crippling to a building but also the lives of those involved.  Such was the case of the historic burning of the Notre Dame Cathedral, in Paris, which occurred on April 15 of this year.  The buildings structural integrity became compromised as the fire raged on with the eventuality of the spire collapsing.  This landmark represented not only the vitality of a city but is also recognized as one of the most visited tourist attractions in the world.  How did this happen so quickly and where was the relief?  Upon researching this catastrophe, we have discovered some of the reasons that answer those questions.

These answers validate one of our core beliefs at SERVPRO – every building should have an Emergency Ready Plan (ERP) so when a tragedy does occur there is set protocol to follow. Let’s delve further into this and see how they could have possibly been avoided. 

In the case of the Notre Dame fire – a major cause for the rapid spread of the fire was a lack of communication between the guards with no true protocol to follow.  In fact they didn’t respond to the correct area until 30 minutes after the initial alarm sounded and found the fire to be out of control at that point.  The guard who first responded to the alarm was on his 3rd day and getting ready to work a double shift. His lack of experience is in question.

In the aftermath, many inquiries were launched and found that the systems in place for such an event were outdated and likely wouldn’t have been able to deter the fire as it ripped through the Cathedral.  This was a horrific incident and will cost the city approximately $954 million dollars in renovations.  How could a SERVPRO ERP have helped to avoid the situation?

Our ERP’s are a highly detailed manifestos specific to a building which provides useful information – such as contacts and their phone numbers.  While it can’t aid in human error, it provides a step by step plan for when a tragedy occurs which can greatly aid in the reduction of the spread.  This includes contact info for all parties involved with the structure as well as pictures of where certain key components are located.   Water turn off valves / fire extinguishers / floor plans of the building are all parts of the ERP which are designed to ensure the safety of the people and the fastest response.

Our ERP’s are in place for the safety of your people and of the building itself and with SERVPRO providing this service free of charge you would be remiss not to take advantage.  Please contact to come and visit your facility in order to work up a plan which best suits your needs.  This will take a small amount of time and energy, but the benefits are immeasurable.  We look forward to working and preparing an ERP for your building.

Commercial Cleaning

4/16/2019 (Permalink)


Are you ready to tackle Spring cleaning in your facility? It seems like every year there are serious viruses or fungi that cause panic. SERVPRO of Pasadena/Gibson Island/Lake Shore has performed a variety of commercial cleaning projects to tackle many serious health crises including the flu and bio hazard cleanup.

There is a deadly superbug known as Candida auris (C. auris) that was found recently in New York as well as Maryland and over 600 cases were reported in the United States. The Centers for Disease Control (CDC) recently added C. auris to its list of “urgent threats”. Almost half of the individuals infected with C. auris die within 90 days.

Did you know the flu can live on hard surfaces for up to 24 hours? Could you imagine how many individuals are exposed to the flu at a school with 500 students? In 2017, the CDC reported that 80,000 people died from the flu.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Pasadena/Gibson Island/Lake Shore can help transform these unhealthy environments back into clean, safe offices. Call the cleanup team that is faster to any size disaster.