Recent Water Damage Posts

The Dangers of Flood Water

6/23/2022 (Permalink)

We’ve seen flood water on TV. It’s dark and muddy. It has an odor and is dangerous. It can carry contaminants that can make you sick. So, if flood waters get into your Pasadena property, make sure you have it removed by professionals. 

Muddy floods include larger pebbles and sand particles that are usually produced by agriculture land. Flood waters look dark because of the presence of suspended solids. The water isn't pure or "clean", so it loses its transparency. Debris in the water absorbs light. The light that you would normally see passing through and reflecting simply gets absorbed. Often, though, this effect is more of a graying or muddiness type of appearance. 

The danger of flood waters lies in the contaminants. Click here to read Flood Waters or Standing Waters from the Centers for Disease Control and Prevention.  

SERVPRO of Pasadena/Gibson Island/Lake Shore considered muddy flood waters category 3 water. This water is considered emergency service. Property Managers often call us into the Lake Shore area when there is any type of flooding. 

Where is this Water Coming From?

6/21/2022 (Permalink)

We get these calls all the time. Help! There’s water all over my basement. Or, there’s water coming from my ceiling. It doesn’t matter if it’s 1:00 in the afternoon or 1:00 in the morning, but water causes damage to your property when it wants to, especially in Pasadena, Maryland. 

SERVPRO of Pasadena/Gibson Island/Lake Shore sees water damage mostly from:

  • Ice-Maker Water Line. This is the water line that connects to your refrigerator to provide cold water and ice.
  • Toilet. Whether it’s a sewage backup or broken pipe, we often get calls to clean dirty water from bathrooms.
  • Storm. Basement sump pumps often experience problems during rain, thunderstorms, and hurricanes. 
  • Roof. Most homeowners don’t know they have problems with their roof until water is coming from their ceiling.

The first step to resolving the water problem is to determine what is causing the intrusion. Call us at (410) 255-1110, 24 hours a day/7 days a week. We will help you stop the flow of water immediately, and SERVPRO of Pasadena/Gibson Island/Lake Shore can mitigate and restore your property. We will make it "Like it never even happened."

What to do when Water Damage Occurs

1/20/2022 (Permalink)

The beginning of 2022 has kicked off with frigid temperatures and plenty of precipitation. We have seen a spike in water damage losses in Pasadena recently. Water damage can be the most common and most costly loss a homeowner can experience. The damage water can cause to your home may come as a surprise. Now is the time for Pasadena homeowners to take preventative measures to protect their property.

The first thing a homeowner should do before the freezing temperatures arrive is disconnect all hoses connected to the house and shut off the exterior water supply. As an additional precaution, homeowners should always check or monitor the water pipes located in the attic, garage, basement, and crawl space. These areas of the home often have exposed pipes that can freeze on colder nights and windier days. It is also important to know where your shut off valve is in your home as well.

Should a water incident occur in your business, remove excess water, if possible, remove and prop up any wet upholstery cushions for even driving and place aluminum foil or wood blocks under furniture legs. These few steps can be the difference in preventing further damage to your home and its contents.

Don't Be a Victim of Ice Dams

12/16/2021 (Permalink)

Winter weather can often be unpredictable and bring unforeseen hazards. One of these hazards we see most often that heavily affects homeowners is ice dams. What is an ice dam? An ice dam is a ridge of ice that forms at the edge of a roof that impedes melting snow from draining off the roof. This water is backed up by the dam and cannot flow properly through the gutters. Because of this, the water can leak back into the home can cause damage to walls, ceilings, insulation and more.  

This accumulation of water can create moisture in your home. Moisture can lead to mold growth, creating a larger concern for your home. Ice dams can also lead to wet and settled insulation, stained ceilings and walls, paint deterioration, drooping ceilings, jammed doors and so much more. An extensive list of these problems can lead to costly repairs. 

Removing ice and snow from your roof is a dangerous job. Avoid injury by hiring a professional to remove snow and ice from the roof. Get the problem fixed before expensive repairs come into play.  

If you notice an ice dam forming or see water damage in your home, contact your insurance agent to see if it is covered under your insurance policy.  

Where Did This Water Come From?

10/19/2021 (Permalink)

Some of our most common calls are from someone asking for help because their basement has flooded over or because there is water coming from their ceiling. Whether it’s 1:00 in the morning or 1:00 in the afternoon, SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help restore your property if it has been damaged by water. 

The most common causes of water damage are from: 

  • Ice-maker water line – this is the line that connects to your refrigerator to provide cold water and ice. If this line breaks or is damaged, it could lead to unforeseen water damage behind and under your fridge. 
  • Toilet – Whether it is a sewage backup or a broken pipe, we often get calls to clean dirty water from bathrooms.   
  • Storm – basement sump pump often during rain, thunderstorms and hurricanes. In the instance of a power outage, the sump pump will automatically shut off and this could lead to flooding. 
  • Roof – Most homeowners do not know they have a problem with their roof until water is draining from their ceiling. Check your gutters and shingles for any signs of damage.  

Call us, SERVPRO of Pasadena/Gibson Island/Lake Shore, at 410-255-1110. We will help you stop the flow of water immediately and can mitigate and restore your property. Our trained professionals will make it “Like it never even happened.” 

Flooded Basement? No Problem

10/19/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are naturally prone to flooding because they are the lowest level of the building of course. This, combined with being built partly or entirely below ground level, makes basements extremely susceptible to flooding. There are several reasons why your Pasadena basement could flood, including:  

  • A blocked of failed sewer lateral pipe 
  • Heavy rain that causes water to collect and pool around your home 
  • Storm sewer backup  
  • Foundation drainage failure 
  • Water supply-line break or hot-water tank failure 

If flood water is not handled quickly and properly, it can jeopardize your health and safety and cause serious damage to your home’s structure and foundation. Remember, the longer you wait, the graver the situation becomes. If you or someone you know has a flooded basement, contact SERVPRO of Pasadena at 410-255-1110 and our trained professionals will be there to make it look “Like it never even happened.” 

We Can Help With Water Related Damages

6/24/2021 (Permalink)

SERVPRO of Pasadena/Gibson Island/Lake Shore offers restoration services to homeowners, insurance companies, commercial businesses, and property managers in Pasadena and adjoining communities. Our water damage restoration services include water removal, emergency water extraction, drying and dehumidification, carpet restoration, and mold and odor removal.  

We can help you with any water-related damage from pipe breaks, basement floods, storms, hurricanes, roof leaks or sewage backups.  Our technicians inspect your property to assess the unseen damage as well as the obvious visible damage. Our trained and certified teams use technology such as moisture meters and hygrometers to help complete a thorough cleanup of your property. The team will communicate with you throughout the drying process and walk you through the entire restoration step by step. We are available to assist you twenty-four hours a day seven days a week, service you need when you need it.    

SERVPRO of Pasadena/Gibson Island/Lake Shore is #Here2Help, call us at 410-255-1110. 

Water Damage Can Take a Big Toll On Your Property

6/22/2021 (Permalink)

Water damage can take a big toll on your home, office, or commercial property. Water damage needs to be addressed as soon as possible, as the accumulation of water can rapidly ruin walls, including both the paint and sheetrock. Floors and floor coverings are another concern. In some instances when the water has damaged the structure of your property, walls may need to be taken down and carpets may need to be removed.  Bacteria can buildup causing an odor and mold can start growing in 24 to 48 hours after a surface has been exposed to water.  

Whether you live in a flood zone, near a river, or on the coastline, you want to make sure you have a plan in case a problem occurs. Be sure you know where the water shut offs are and prepare for storms by checking drains and ensuring your sump pump is operating properly. 

SERVPRO of Pasadena/Gibson Island/Lake Shore offers water damage restoration services including water removal, full cleanup, dry out, dehumidification and restoration of your property, including personal belongings.  

Why is Flood Water Dangerous?

1/20/2021 (Permalink)

Water damage Flood Water

We’ve seen flood water on TV. It’s dark and muddy. It has an odor and is dangerous. It can carry contaminants that can make you sick. So, if flood waters get into your Pasadena property, make sure you have it removed by professionals. 

Muddy floods include larger pebbles and sand particles that are usually produced by agriculture land. Flood waters look dark because of the presence of suspended solids. The water isn't pure or "clean", so it loses its transparency. Debris in the water absorbs light. The light that you would normally see passing through and reflecting simply gets absorbed. Often, though, this effect is more of a graying or muddiness type of appearance. 

The danger of flood waters lies in the contaminants. Click here to read Flood Waters or Standing Waters from the Centers for Disease Control and Prevention.  

SERVPRO of Pasadena/Gibson Island/Lake Shore considered muddy flood waters category 3 water. This water is considered emergency service. Property Managers often call us into the Lake Shore area when there is any type of flooding. 

How Quickly Can Water Cause Permanent Damage to My Pasadena Home?

12/16/2020 (Permalink)

air movers drying water damgae Air Movers

Water damage does not wait for resolution patiently. It has a destructive timetable that is as predictable for water restoration professionals as it is devastating for Pasadena homeowners. Some of the damage occurs just minutes to hours after the water event, and the severity of the consequences increases exponentially. Experts recommend contacting water restoration professionals immediately after the discovery of a water loss to arrange for swift removal of the damaging fluids and application of the industry’s best practices supporting structural drying. 

How Fast Damage Occurs: 

First minutes to a few hours. Documents, pictures, books, and other papers become soggy, with pages weakening and sticking together, bindings and glues loosening, inks spreading, and images blurring.  

  • Stain, varnish, and paints can transfer from wooden furniture legs and supports to carpeting, rugs, and floors. 
  • Textiles stretch or shrink, depending on composition, and dyes can run and stain adjacent surfaces. 
  • Electronics and electrical cords short out and expose occupants to the risk of shock. 

Up to 24 hours 

  • Pressed wood and particle board furniture and supports swell and warp. 
  • Hardwood frames on furniture swell and distort. 
  • Metal fasteners tarnish. 
  • Drywall and ceiling tiles bulge and begin to crumble, increasing personal safety and property damage risk when significant quantities of collected water force a structural breakdown. 
  • Insulation compresses, packing down between walls. 
  • Carpets stretch and become prone to rips and delamination. 
  • Laminate flooring peels and disintegrates. 

48-72 hours to a week 

  • Mold growth can commence on all surfaces and contents. 
  • Water quality deteriorates, with pathogen growth possible. 
  • Door and window frames swell, preventing security issues due to improper closure. 
  • Metals corrode, and fasteners break down. 
  • Hardwood floors cup or crown, and planks or strips can buckle, pulling up from the subfloor. 

7 days or more 

  • Structural supports can fail. 
  • Molds, mildews, and other hazards proliferate, affecting air quality and infecting surfaces. 

When you notice water in your home, call the water restoration professionals, SERVPRO of Pasadena/Gibson Island/Lake Shore. We have over 40 years’ experience and we can make it “Like it never even happened.” 

What Kind of Equipment Does SERVPRO Use?

10/19/2020 (Permalink)

drywall removed from wall with water damage Water Damage Pasadena Property

There's no such thing as a small disaster, especially when a small leak now could blossom into a big claim later. SERVPRO of Pasadena/Gibson Island/Lake Shore can be there to help remove the water, dry your contents, and mitigate the damage.

With any water disaster, technology and equipment are used by our IICRC certified technicians. Here is some of the drying equipment our team uses:

  • Moisture sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture meters are used to determine the actual moisture content of various materials.
  • Thermohygrometers measure temperature and relative humidity.

Did you know you should keep the humidity between 30 to 40 percent to prevent mold growth?

  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.

Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. SERVPRO of Pasadena/Gibson Island/Lake Shore is here to help.

Does Water Need To Be Removed Immediately?

10/16/2020 (Permalink)

floor with water damage and wood planks removed Water Damage

When it comes to water damage in a Pasadena home or at Lake Shore Mall, it’s important to remove the water as quickly as possible in order to avoid additional damage. Water damage can quickly lead to mold damage within 48 hours, especially when combined with the heat and humidity that we experience here in Anne Arundel County.

SERVPRO of Pasadena/Gibson Island/Lake Shore is the cleanup team that is faster to any size disaster. Recently, Hurricane Isaias dumped up to 6 inches of rain on Maryland. A small leak from flood waters now could blossom into a big claim later.

No matter what time of day or night, water damage is an emergency. Emergency mitigation means SERVPRO of Pasadena/Gibson Island/Lake Shore can be onsite within 4 hours to begin drying your building and restoring contents.

Water from a hurricane or from a pipe leak needs to be mitigated quickly; trust our SERVPRO of Pasadena/Gibson Island/Lake Shore team to ensure your property is taken care of in a timely manner.

Eliminating Microbes and Odor from Water Damage

6/25/2020 (Permalink)

water damage to drywall and basement Water Damage

SERVPRO of Pasadena / Gibson Island / Lake Shore knows how to get you back to normal in no time when you have flood/storm water damage in your Pasadena home or business. Don’t let a flood in your Pasadena property get you down! We will be there to help 24 hours a day 7 days a week.

There are many potential issues left behind after flood water enters and damages your home. Once the water enters, the damage begins almost immediately and compounds from there. Flood water is never clean and often has toxins, sludge, and sewage.

SERVPRO of Pasadena / Gibson Island / Lake Shore technicians understand the importance of testing the Annapolis, Maryland flood waters. The tests will point them in the right direction so they can properly apply chemical treatments to neutralize different types of bacteria and microbes correctly.? We use moisture meters to detect moisture in materials. 

Moisture Supports Microbial Growth

The removal of moisture is crucial in stopping the spread and growth of harmful bacteria and microbes. Mold spores germinate quickly, and colonies spread unless dealt with swiftly. Because the technicians hold IICRC certifications, they know the early warning signs. Technicians use a combination of extraction and dehumidification to remove moist air and replace it with warm, dry air. The use of air movers works to pull moisture up and out of walls and flooring and used in tandem with dehumidifiers.

When water damage is the problem in your home, contact SERVPRO of Pasadena / Gibson Island / Lake Shore as soon as possible. The technicians will arrive quickly and clean up the mess along with offering their reconstruction services.

SERVPRO of Pasadena / Gibson Island / Lake Shore will make the incident "Like it never even happened."

Where is the Water Coming From?

6/22/2020 (Permalink)

hallway wet with water on carpet and sub floor Water Damage

We get these calls all the time. Help! There’s water all over my basement. Or, there’s water coming from my ceiling. It doesn’t matter if it’s 1:00 in the afternoon or 1:00 in the morning, but water causes damage to your property when it wants to, especially in Pasadena, Maryland. 

SERVPRO of Pasadena/Gibson Island/Lake Shore sees water damage mostly from:

  • Ice-Maker Water Line. This is the water line that connects to your refrigerator to provide cold water and ice.
  • Toilet. Whether it’s a sewage backup or broken pipe, we often get calls to clean dirty water from bathrooms.
  • Storm. Basement sump pumps often experience problems during rain, thunderstorms, and hurricanes. 
  • Roof. Most homeowners don’t know they have problems with their roof until water is coming from their ceiling.

The first step to resolving the water problem is to determine what is causing the intrusion. Call us at (410) 255-1110, 24 hours a day/7 days a week. We will help you stop the flow of water immediately, and SERVPRO of Pasadena/Gibson Island/Lake Shore can mitigate and restore your property. We will make it "Like it never even happened."

Prepare Your Pipes for Winter

1/22/2020 (Permalink)

pipe with ice Frozen Pipe

SERVPRO of Pasadena/Gibson Island/Lake Shore wants to help you prepare your property to prevent any water damage. Here are some simple tips to keep water flowing the way it should through the winter months.

Know the location of the water shut off valve.

If you were to have a major incident with your home’s plumbing this is the number one thing to know. Typically, shut off valves are outside about 4 feet from your home and can be hidden beneath landscape. Occasionally, it can be beside the water meter. It is crucial to know where the shut off valve is in case you have a pipe burst and need to cut off the water supply to your home to prevent further damage.

Turn off outside spigots to prevent them from freezing.

Did you know the average homeowner spends $10,000 for a pipe rupture? Having an emergency plumber fix the plumbing, and then, SERVPRO of Pasadena/Gibson Island/Lake Shore dry your home and replace flooring, walls etc. is a huge expense. Take a few minutes and disconnect garden hoses from the spigot and purchase a cover from your local hardware store to protect the outdoor spigots. Plumbing pipes, like all materials, deteriorate overtime. Along comes old man winter, and the water in that thin pipe freezes and burst. As it begins to thaw you are left with a plumbing emergency.

Look for pipes in uninsulated areas of your home.

Pipes running on the outside edge of your home’s exterior are most susceptible to freezing. They should be covered with towels or foam to protect them from cold temperatures. Allowing your faucets to drip water slowly to encourage water flow is another good winter weather tip.

Preparation is the key to make it through any type of disaster, whether it is a small water leak or a ruptured pipe. Review these tips with everyone in your home to ensure safe water flow throughout your property.

Water Damage for Facility Managers

12/19/2019 (Permalink)

apartment building Apartment Building

Facility Managers often implement evacuation plans should an emergency occur. In addition, to an evacuation plan, SERVPRO of Pasadena/Gibson Island/Lake Shore recommends you do the following should a water emergency arise:

  • Shut off the water source.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying. Place aluminum foil or wood blocks under furniture legs.

Our team provides a solution to water damage needs. Our IICRC certified water damage restoration technicians will communicate with the facility manager throughout the restoration process.

When a tenant reports a water damage event, please collect the following information:

  • Contact phone number
  • Date/time of event
  • Source of water
  • Type of water
  • Is the water clean, gray or sewer?
  • Is there any structural damage?
  • Is electricity available?
  • Is there standing water?
  • What areas are affected?

You can reduce loss severity by putting the above suggestions into your water emergency plan. Remember, fast response can lower claim costs!

What Happens When Water Sits?

10/18/2019 (Permalink)

leaves changing colors and deep creek lake Deep Creek Lake

Water is so powerful that it can form mountains. But, when water is left sitting in your property it can become hazardous to your health. SERVPRO of Pasadena/Gibson Island/Lake Shore restored a property where a basement leak left standing water in a home for 2 weeks untreated. SERVPRO of Pasadena/Gibson Island/Lake Shore employees IICRC Water Mitigation Technicians that can properly treat a property with stagnant water.

Standing water is a breeding ground for bacteria, mold, and parasites that can be harmful to your health. While contaminated water poses a bigger health risk, bacteria will even grow in clean water. Mold can begin to grow and spread in as little as 48 hours.

In Arnold, Maryland, a home experienced a basement water intrusion that went undetected for 2 weeks while the homeowner was hospitalized. Based on the insurance adjuster’s suggestion, the homeowner contacted SERVPRO of Pasadena/Gibson Island/Lake Shore when he witnessed the amount of stagnant water as well as mold in the property. The complete basement and first level of the home, up to the ceiling, was covered in mold. This included couches, kitchen cabinets, flooring, and walls…everything you can think of. Our team provided water extraction, drying, dhimmification, as well as mold mitigation. They use a variety of cleaning techniques to clean and sanitize your belongings.

SERVPRO of Pasadena/Gibson Island/Lake Shore is highly qualified to handle stagnant water. Our team members are certified and well-trained in water damage and mold mitigation. When standing water is found in your property, remember the team that is faster to any sized disaster, SERVPRO of Pasadena/Gibson Island/Lake Shore.

Is That Water Damage?

10/9/2019 (Permalink)

water damage and mold inside a wall Water Damage

Water damage can quickly cause mold and bacteria growth. Mold can grow in as little as 24 to 48 hours. Stop mold growth, by identifying water damage fast. Here are some simple tips to help you identify water damage:

Identifying water in walls and ceilings may be obvious sometimes. However, it can be easy to overlook the most common signs. The early warning signs of water damage are peeling or bubbling paint or wallpaper. As more water comes into the property, walls and floors become bloated or swollen and may even warp. In severe cases, walls and ceilings may feel spongy to the touch.

You may be able to see water spots on walls and ceilings. Stains and possible mold are other ways to identify water damage.

Floors and carpets often hide water when the water is located in a corner. Many property owners often overlook the corner when looking for water damage. Floors can obviously be seen as wet, but carpet can hide water more easily. If the carpet feels spongy or soggy, you need to identify the source of that water.

Identifying water quickly is the best way to reduce damage. SERVPRO of Pasadena/Gibson Island/Lake Shore usually gets a call for mold damage after water was undetected by a slow leak. Protect your property. Identify Water Damage Fast!

Record Rainfall for Anne Arundel County

1/22/2019 (Permalink)

Wet Basement

Did you know 2018 was the wettest year on record for Anne Arundel County? In 2018, Pasadena, Lake Shore, Gibson Island and other areas in the county saw more than 60 inches of rain.  Anne Arundel County’s rainfall average is typically 42 inches. 

So, what happens to your home or business when we get all this rain? You see water damage, flooded basements, sewer backups, flood damage and more.  SERVPRO of Pasadena, Lake Shore, and Gibson Island worked with Anne Arundel County business and residents to help cleanup water damage for over 42 years. Throughout the years we have seen lots of water damage.  Here are a few tips to help you keep water away from your structure: 

Safety First.  Make sure it is safe for you to enter the wet area. Be sure to check for electrical hazards.  Only do activates that are safe to perform. 

  • Remove excess water by mopping and blotting. 
  • Wipe excess water from wood furniture after removal of lamps and tabletop items. 
  • Remove and prop wet upholstery and cushions. 
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Turn air conditioning on for maximum drying in summer. 
  • Remove colored rugs from wet carpeting. 
  • Remove art objects to a safe, dry place. 
  • Gather loose items from floors. 

SERVPRO of Pasadena/Lake Shore/Gibson Island is your emergency contact when you need water damage restoration. We answer the phone ready to help 24 hours a day/7 days a week. Add our number to your mobile phone (410) 255-1110 so you can reach us when you need us.