What our Customers say...
Water Damage Testimonials
We had a leak with water dripping down from the main level into our finished basement. Part of the basement ceiling fell. SERVPRO of Pasadena/Gibson Island/Lake Shore came and cleaned the water damage. Our experience with the staff was good.
I pass by your green building everyday. When our ac leaked, I called. You have very good staff and they are professional.
I've used SERVPRO in the past and my Nationwide insurance agent advised me to call them again. I had a wonderful experience with the staff. They are the best!
Our refrigerator leaked water. We called our State Farm insurance agent who recommended SERVPRO. Justin came to our house several times. He was fantastic. They cleaned everything and did a good job.
I called SERVPRO because the drip pan for my furnace was leaking and the pipe was clogged. Four areas in the house were wet including the bathroom and hallway. The guys were great! They come in and clean everything.
We had an HVAC condensation line that caused damage in our attic and garage. The estimator, Eric, was polite and provided us with an estimate. We've had them back twice since the initial call because we found additional problems in other parts of the house. We are very happy with the service!
SERVPRO helped us when our basement flooded. They did a great job cleaning the water in our basement. The workers were polite and did a fine job. Thanks.
One afternoon after a period of several days of rain , playing fetch outside our house with our cabin fevered mutt. A missed catch of the ball led me to the crawl space opening. I was utterly amazed to see the reflections of of standing water in the entire space. To this day I dont know why but we had a SERVPRO magnet on the fridge! There were there within the hour. Two truckloads. Blessed that no water had reached the sub-flooring. The SERVPRO team was rapid, empathetic and thorough. They took care of everything including logistics with insurance company. They saved the day and a potential disaster. The moral is, get your sump checked and put a SERVPRO magnet on your fridge.
We received phenomenal service from SERVPRO after the sump pump failed and our basement flooded in December. We were actually in Spain at the time, and got a frantic call from our house sitter. From the first contact with SERVPRO until the last of the repairs were done, their service was first class. Because they responded so quickly and with so much equipment, we only lost the carpet and baseboards. We did not have to replace the drywall. They did a great job drying everything out, hauling away the debris and then getting quotes for the repairs. We were kept informed every step of the way. The basement looks great! The painters did an awesome job and the carpet crew was also top notch. I’ve never had contractors do such a great job of cleaning up after themselves. They picked up every last carpet fiber and even vacuumed everything. All of the crews were polite, courteous and professional and Chris was constantly checking in. No one wants to deal with a flooded basement while on vacation half way around the world the week of Christmas- but life happens, and I’m so grateful that we called SERVPRO of Pasadena/Gibson Island/Lake Shore, Chris and his team are all rockstars.